We are happy to offer postage to any address in the United Kingdom, as well as Europe. We do post internationally (please contact us).
All postage costs will be prepaid by the buyer. The postage quote will be offered at the checkout.
We will endeavour to post any orders placed before 1p.m. on the same day. If you have placed your order after 1p.m., it will be posted the next day.
NOTE: We do not ship to P.O.Box addresses.
RETURN AND EXCHANGE POLICY
If you are not satisfied with our products, you can return them within 14 days of delivery (items should be packed in its original pack as delivered). You will receive the refund within 3-4 business days after the return of the item.
To proceed with the return correctly, please, contact us via our contact information and explain the matters of your situation.
If you have received a damaged item, we will gladly send you a replacement of the same item. In the event that it is out of stock, you can pick out any other item of the same value.
OUT-OFF STOCK ITEMS
Even though we are proud to announce that we keep a great variety of products in stock, occasionally certain items can be placed on back order. You will be notified via email if this occurs.
If you do not wish to wait for item availability, you may cancel your order. If we do not hear from you in regards to your cancellation before the item is posted out, we will assume you agreed to the shipment delay.
If we are unable to deliver the item within 7 days, your order will be automatically cancelled and refunds issued. If only part of your order was cancelled, refunds will be issued accordingly (for the cancelled item(s)).
PAYMENT METHODS
We accept PayPal and Credit Cards (Visa, MasterCard, Discover and American Express). All credit card orders are subject to final verification and approval.
You will be notified via email in regards to your approval and shipment.
PREPAYMENT POLICY
All orders must be prepaid. There will be no surcharge for your credit card purchase. Please, be sure to provide all of your information correctly, otherwise, it could lead to a delay or a cancellation.
|
